Scan your TV for Viruses

Every device that has a connection to the internet is at risk for malware. Not even our TVs are safe from virus infections these days.

Samsung recently tweeted a reminder to regularly scan your TV for virus infections:

Scanning your computer for malware viruses is important to keep it running smoothly. This also is true for your QLED TV if it’s connected to Wi-Fi!

Prevent malicious software attacks on your TV by scanning for viruses on your TV every few weeks.

Samsung Support USA (@SamsungSupport)

HDTVs and Smart TVs have been a recent target of a number of attacks and exploits. Several CIA and Russian government hacking tools have also been shown to use exploits in TVs as monitoring agents. Any way you slice it, you should be scanning your TVs for viruses.

How do you scan a TV for a virus?

Every brand has a different methodology for scanning for viruses. Most are available within Settings or Diagnostics / Diagnosis within the Security section. There are also several third party TV virus scanning applications you can download within your TV’s app store.

The method Samsung outlines for all their Smart TVs is to go to Settings and then General. Once you are in the General Settings, scroll until you find System Manager and then click on the tab labeled Smart Security and find the Scan button. This will start the built-in anti-virus scanner to run a full system scan of all the software running on your smart television.  

Most Smart TVs run local software that can be exploited and infect and monitor your wireless network. If your TV is connected to the internet or your wireless network you should look into the best ways to run a regular scan on your TV. We recommend running a scan at least once per week on any internet connected device as part of a sound security plan for your home or business.

If you need any help securing your home or business from malware, virus or network attacks contact us at (480) 240-2946 or send us an email at dispatch@computerrepairchandleraz.com.

Latest Windows Update doesn’t work with some Anti Virus Software

The latest Windows 7 and Windows 10 April 2019 Windows Update is having issues with some Anti Virus vendors.  Microsoft has acknowledged that both versions of Windows may have serious issues if incompatible anti virus software is installed.  Microsoft has detailed in their support document for the latest update: https://support.microsoft.com/en-au/help/4493472/windows-7-update-kb4493472 :that it has worked with multiple anti virus software vendors to figure out why their update is causing issues for some users.

McAfee Anti Virus is one of the software that will trigger bugs in Windows 7 and Windows 10.  The bug appears to degrade performance significantly and seems to effect Windows 7 upgrades more than Windows 10.  There is no known fix for this issue and Microsoft and multiple vendors are currently working on resolutions.  Microsoft is saying if you are running one of the problem antivirus platforms that you should not upgraded to Windows Update KB4493472 or if you have you should disable your antivirus (which is not a good idea).

A better idea might be to disable the problematic anti virus and download a temporary free anti virus, like Avira, until Microsoft can resolve their issues with your anti virus of choice.


Latest Update:

If you want more information on antivirus products that are having issues with this latest Microsoft Windows bug, see this article on ghacks:

https://www.ghacks.net/2019/04/19/add-mcafee-products-to-the-list-of-security-products-that-dont-play-well-with-latest-windows-patches/